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Real Business : Winter 2008
10 +#8; REAL BUSINESS+#8;ISSUE+#8;2,+#8;2008 In+#8;profIlE What does a decision support manager do? The decision support team is a forward- looking part of the finance and business support division. The focus of the team changes as the organisation’s requirements change. The team’s primary roles are to facilitate development and update of SA Water’s strategic plan and business plan, to establish frameworks to monitor and report performance against these plans to the board and management, and to produce the financial models and analysis that underpin liquid assets by matthew dillon the price-setting process. In undertaking this role we deal with all levels of the organisation and have significant exposure to external parties. How did you get to your present position? After graduating, I commenced employment with the Auditor-General’s Department of South Australia as part of its graduate program. During this time I also completed my CPA studies. Following this I secured a position as senior risk analyst at SA Water in its newly formed risk management group, and progressed from there. What’s the best thing about your job? The best thing about my job, and my career so far, is that it constantly challenges me. Other appealing aspects are working in a large organis ation that provides an essen- tial service to our community, where it is possible to move into different roles. What advice do you have for undergraduates? Use your early years in the workforce to explore as many aspects of the profession as possible. I would advise undergraduates to seek to constantly challenge themselves, as stepping outside your comfort zone often gives you the skills and experience neces- sary to progress. I would also emphasise the importance of developing rapport and trust with your colleagues. How did your secondment come about? Gaining experience in a regulated water and wastewater business such as United Utilities Water in the UK was identified as part of my personal development program. It was also thought it would provide a benefit to both SA Water and the placement organisation, as it is in the lead-up to its next five-year pricing and planning process. Where would you like your career to go? I enjoy the challenges working in the utilities sector presents, so can see myself continu- ing in this area, and am keen to complete my related masters degree. My recent roles and my secondment to United Utilities have con- firmed my interest in pricing and economic regulation, and I will seek opportunities that broaden my knowledge in this area. n A UK secondment sees sA WAter’s decision sUpport mAnAger natalie Caon Cpa tAKing AdvAntAge of the cpA designAtion’s trAnsportAbility net gains See a full transcript of the interview at www.cpaaustralia.com.au/links?1017_29323 jA so n bro A dh U rst
Issue 3 2008